Insurance-Claim-Camunda-BPM

Insurance Claim Camunda BPM and Spring Framework Tutorial.

In the following series of tutorials I am going to show how you to implement an end-to-end solution for an insurance claim process using Camunda BPM and Spring Framework.

  1. Collaborative modelling with Camunda, BPMN 2 and Springboot.
  2. Spring Boot and Camunda, Delegates, Tests and User Forms.
  3. Rest API.
  4. Angular UI.
  5. Business Rules with DMN.
  6. Escalation and Error Handling.
  7. Handling Documents.
  8. Security with JWT.
  9. KPI, SLA and Dashboards.

Collaborative modelling with BPMN 2

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In this tutorial I will show you how to collaboratively model the insurance vehicle claim process using Camunda modeler.

  1. Business Case: Insurance Claims Process.

    • Allow a customer to submit an insurance claim from a mobile device, and take photos, view claim status and receive email notifications as the claim is processed.
    • Allow a manager to assign a consultant, and approve or decline an insurance claim.
    • Allow a consultant to inspect a damaged vehicle.
    • Select a team.
  2. Collaborative modelling with BPMN 2 and Camunda Modeler.
    • Development, clone Spring Boot sample project https://github.com/cleophasmashiri/spring-boot-camunda-demo.
    • Model claims process with Camunda Modeler, the 3 amigos session, product owner, tester, developer/analyst.
    • Deployment/Simulation run in cockpit.

  3. Summary.

    • For all stackholders, provides a common visual language.
    • Works well for iterative development with constant feedback sessions, and simulation runs.
    • Solves a problem before coding.
    • Promotes user centered design by envolving all stackholders in the design and development process.
    • Looks at business holistically.
  4. References.
    • https://www.omg.org/bpmn/Documents/BPMN_1-1_Specification.pdf.
    • http://www.bpmn.org/.
    • https://camunda.com/download/modeler/.
    • https://demo.bpmn.io/.
    • https://en.wikipedia.org/wiki/Business_Process_Model_and_Notation.
    • https://docs.camunda.org/get-started/.
    • Spring Boot sample project https://github.com/cleophasmashiri/spring-boot-camunda-demo.

#### Contacts Email: cleophasmashiri@gmail.com